AI Psychological Safety Monitoring
Real-time crisis detection, 3 clinical quality metrics, 3 safety flags, and incident reports with immutable audit trails.
10-minute integration · Clinical-grade rubrics · $49/month based on scale
Why This Matters Now
AI-driven psychological harm isn't hypothetical. It's already happening — and companies are being held responsible.
- →2024: Character.AI lawsuit — teen suicide linked to companion bot interactions.
- →2025: Replika manipulation cases — users manipulated into emotional dependency.
- →Jan 2026: OpenAI murder-suicide lawsuit — ChatGPT allegedly convinced a user to commit murder-suicide.
- →Mar 2026: Google Gemini suicide lawsuit — AI companion linked to user death.
Not hypothetical. Already happening.
- →Your users trust your AI in their most vulnerable moments. That trust is an ethical obligation — not just a legal one.
- →Companies are being held accountable in court — and the lawsuits are only beginning.
- →UK Online Safety Act requires monitoring for harmful AI interactions.
- →EU AI Act classifies mental health AI as high-risk — compliance mandatory.
- →Sentiment analysis ≠ psychological safety.
- →Most teams lack clinical expertise to evaluate AI harm.
- →You're shipping conversational AI without safety infrastructure.
“You're building a bridge without checking for structural cracks.”
Clinical-Grade Safety Monitoring for Your AI
A complete observability layer — quality metrics, safety flags, and evidence-grade incident reports.
3 Quality Metrics
Continuous 0–10 scoring
Empathy
Emotional attunement appropriate to user state
Reliability
Accurate expectations, stated limitations, follow-through
Consistency
Coherent information and logic across the conversation
Scored on every AI message. Used for trend analysis and provider comparison.
3 Safety Flags
Event-driven detection
Crisis
Suicide ideation, self-harm, acute psychological risk
Boundary Violation
Manipulation, inappropriate intimacy, dependency
Harmful Advice
Advice that could cause psychological harm
Any flag triggered = incident created, human review required, immediate alert.
Incident Reports
Immutable audit trail
PII-stripped summary
Timeline and full AI responses with analysis
Conversation bridge
Conversation ID links to your own system
Exportable PDF
Cryptographic integrity hash for legal compliance
Full resolution timeline with immutable timestamps.
Privacy by Architecture
User data stays masked
Encrypted user messages
Nobody at EmpathyC can read them — ever
AI responses in plaintext
Your content, your risk — evaluated fairly
Zero PII collection
No names, emails, or demographics stored
Incident reports show AI messages only. Learn more →
Built by a clinical psychologist with 15 years crisis experience and an AI systems engineer.
Validated methodology: 320 crisis frontline workers, zero PTSD cases in validation cohort.
We're the smoke alarm, not the fire department. We detect. You decide. You act.
Privacy-first: User messages encrypted. Nobody reads them. Not even us.
Safety Monitoring in Action
See how EmpathyC evaluates a conversation in real time — from message in to incident alert.
Integrate Seamlessly
Drop in our API with minimal code
Act When It Matters
Immediate alerts with full context
Continuous protection. Zero friction. Full control.
Who Uses This
Teams building AI in high-stakes, human-facing contexts — where getting it wrong has real consequences.
Mental health, career, and fitness coaching
"Corporate coaching platform required safety monitoring by UK enterprise client before deployment."
Compliance requirement unlocked a £200K contract.
Healthcare, financial services, crisis hotlines
"Can't risk AI giving harmful advice in sensitive conversations. EmpathyC is our safety net."
High-stakes industries with zero tolerance for AI harm.
Therapeutic, friendship, and wellness AI
"We need to prove we detect and prevent manipulation and dependency before regulators come knocking."
Character.AI and Replika territory — built for this risk profile.
EU/UK markets with regulatory requirements
"Legal team required safety monitoring before scaling AI support to 50,000 users."
EU AI Act and UK Online Safety Act compliance out of the box.
Start Monitoring in Minutes
Self-service signup. No contract. Cancel anytime.
Starter
$49
per month
500 messages/month
$0.12 per extra
Growth
$139
per month
1,500 messages/month
$0.10 per extra
Scale
$479
per month
6,000 messages/month
$0.09 per extra
Business
$949
per month
15,000 messages/month
$0.08 per extra
Your AI is having conversations right now.
Are they safe?
10-minute integration. Clinical-grade monitoring. Evidence-grade audit trails.